Err

Reviews

Here's just a recent selection of unsolicited comments from our customers.
We never chase our customers for reviews. The following have been volunteered by some of our lovely customers.
Of course, we asked their permission before publishing.
We treat every customer with the utmost care and as you can see, it shows!

I ordered a silver necklace which was dispatched the following day, and sent first class.   Joan emailed to confirm it would be sent out that day which was really helpful.    The necklace arrived the following day and it is beautiful, exactly what I had wanted.   Really good quality. The customer service throughout was friendly and professional.   I am now looking at what else I can buy.  I would highly recommend this company.
 
H R London
 
Joan everything about your business is top notch!Great communication - lovely packaging - speedy delivery - fab prices!
I've bought from you before and I know I'll be back for more!
Many thanks for a beautiful chain and an excellent service.
 
K A Staffordshire
 
I cannot praise the customer service and quality of the product enough. The owner was so helpful when I rang her for advice . I couldn't decide which chain would suit the pendant I already had and with her help we narrowed it to two. They both arrived the next day in lovely presentation boxes. The quality of these were superb
Thanks so much. I am extremely impressed by your company, the personal touches and commitment to delight customers! I will spread the word that you are great to deal with. 
 
L E County Durham
 
Thanks so much. I am extremely impressed by your company, the personal touches and commitment to delight customers! I will spread the word that you are great to deal with. 
 
S B Fleet
 
I just wanted towrite to say WOW and thank-you particularly to Joan for such an excellent service.I was quite cautious about buying Christmas gifts online but you couldn’t have made things any easier. Communications were outstanding and made everything go smoothly. I must say the two Moonstone pendants and chains were gorgeous. They were beautifully packaged and of great quality. I would recommend you to anybody for their jewelry purchase many thanks.
 
P. H. York
 
Booth and Booth is an excellent company from which to place orders. The range of attractive and appealing pieces is wide and unusual and of high quality. The website is very customer friendly and easy to navigate. The delivery service is second to none and items arrive in well packed and attractive boxes. I would highly recommend the company and its personal touch to its service throughout'.

Warm wishes 
 
A K Liverpool
 
I’ve only just opened my order as I have been away, but just to say that it’s super, thank you. The last time I bought a silver snake chain it was from a high street jeweller. It was twice the price, not as good, presented in a plastic bag and took three weeks to arrive on order! 
 
I shall recommend you to anyone I know looking for silver jewellery.
 
P M Brentford
 
I changed my mind and decided to go for the snake chain with balls!   I'd already had my eye on it and decided to go for this one because it's shorter than the box chain that I emailed you about.
I am absolutely delighted with it!  It is perfect for what I want which is to layer it with other necklaces.
 
J Franklin London
 
Thank you for a wonderful service and the necklace was just perfect. 
 
A Dunning Cheshire
 
Received the order earlier today and I am delighted with the bracelet. I am writing this in the home of leather bracelets here in Spain but when I saw your product it was far ahead on size, colours and the overall design. And the general feel of quality puts it in a league of it's own. Add that to faultless order administration and shipment, then the only thing that need concern you re the Spanish is on the football front - jewellery: you are streets ahead.
 
P O'K Spain
 
I cannot praise the customer service and quality of the product enough. The owner was so helpful when I rang her for advice . I couldn't decide which chain would suit the pendant I already had and with her help we narrowed it to two. They both arrived the next day in lovely presentation boxes. The quality of these were superb . I kept one and returned the other . Royal Mail didn't make the special delivery I had paid for so the owner even emailed me with the phone number to claim my postage back from Royal Mail ! I will definitely shop here again....its five star quality and service...something rarely found these days
 
L Elliott Co. Durham
 
I recently purchased a gift for a friend from Booth and Booth. The item arrived promptly and was exactly as described, but unfortunately wasn’t suitable for my friend and had to be returned. I received the refund immediately, and Joan was extremely helpful and kept me informed throughout. I cannot praise this personal service highly enough, thank you..
 
J Smith Hampshire
 
I would like you to add this testimonial relating to one of the products I received today though the international postal system.The box chain necklace is a gift for my wife and I must admit that the quality of the item is first class. I would also like to thank Joan for her concerns in ensuring that your products meet the customers satisfaction. I have no hesitation in displaying your company business card on our expats club notice board.
Kind regards,
 
M Caley Spain
 
I just thought I would let you know that the bracelet arrived perfectly this morning. It is gorgeous and the photos did not do it justice! As it is to be a 50th birthday present, I am sure that she will be equally as delighted as I am.
 

Looking forward to future purchases & have left the card where my husband can find it!! 
 

With kind regards and thanks for superb service,
 
C H Devizes
 
I received the necklace and bracelet just as you said and I'm delighted with them (even more importantly my partner is delighted!).  Thanks for providing such an excellent service and I particularly liked your personal email.  I originally bought a set from Links of London but was disappointed and returned them.  However, your web site was so easy to use and your products are of superior quality and much better value.
 
G W Currie Midlothian
 
I received my order yesterday and I am absolutely delighted with the purchase. I know it wasn't an expensive item but your service, communication and delivery was absolutely fantastic and I will certainly pass your details on to family and friends I will keep your details on hand for any future item I may wish to purchase.
Very many thanks.
 
K Hamilton Renfrewshire
 
I cannot recommend Booth & Booth highly enough.  They took great trouble to ensure that my daughter received exactly the kind of ear-rings she wanted for her 30th birthday!  Their customer service is excellent, and with a personal touch that is very much appreciated. 
 
C Harrison, Wakefield
 
What can I say, I feel as if I have known you such a long time and all due to the personal touch that you have applied to your business transactions, I can assure you that it makes all the difference and rest assured I will apprise friends and family of your wonderful products and efficient and courteous service. The pendants, earrings and 18" wheat chain were all very resplendent and the quality is second to none. As you know, after my first order I tried shopping around on other sites and in Newcastle City Centre for other items but nothing that I saw even came close to the pieces on your site. The packaging was very secure and all products arrived within 24 hours of my order having been placed, so a big "Thank you, and well done" to you.
 
D V, Newcastle
 
I cannot begin to express how delighted I am with the items I received. The earrings match perfectly to the bracelet that I had purchased from you previously. The ring and the pendant also match each other and all 4 items have the same hue, so can all be worn together if I want to go in for turquoise overload :) The items are simply stunning but then I should know that you guys won't disappoint. Your service is fantastic, even when I had to send the chain back, and the personal touch is really nice. To find a company where quality items and quality service are consistent, is pretty hard to find, so I want to say thank you for my shopping experience with you guys a total joy.
 
A L, Ivor Bucks
 
Having been a buyer for more than 40 years for a major institution, I know how very rare it is nowadays to meet a company that operates with honesty and integrity. To find also that the company sales people are both knowledgeable about their subject and friendly is a boon indeed. Everything I have purchased from you has been of high quality and unobtainable elsewhere. I hope to do business with you for years to come. All who have received your jewellery have been totally delighted.
 
I S, London
 
I received my larimar pendant and chain today. I wasn't expecting to receive it so soon but I am glad I did. The heart pendant is beautiful. I love the pattern and the colour. This is the nicest larimar heart pendant I saw on the internet. Larimar is my favourite stone. It reminds me of the carribean ocean. I will definitely buy more jewellery from you. Thanks for the great service.
 
G. G., Quebec, Canada
 
I had been scouring the internet for a specific item of jewellery and found Booth and Booth quite by accident. A very happy accident it turned out to be! They had exactly what I wanted. I was immediately contacted about my purchase with thanks for my custom, which was fantastic and made me feel very special. I received the earrings within 2 days and was absolutely thrilled with the quality and style....much better than any shop bought ones. Cannot recommend Booth and Booth highly enough to anyone reading this.....you will not be disappointed! Thank-you for helping me achieve the perfect finishing touch for my wedding day!!
 
S. R. Durham