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Payment Methods

Secure payment
 
We accept all major credit and debit cards.
You can use Sagepay or Paypal to pay for your order.
You can use an existing Paypal account or if you don't have a Paypal account, you can still use Paypal to pay by credit and debit cards.
 
SagePay is a gateway provider for securely processing credit and debit card payments. You can also use this method if you want to pay by credit or debit card.

All card details are encrypted in the software when your order is placed. They are not held in clear text on any website.
Your details are secure.

Returns

We hope you'll be delighted with your purchase and will want to keep it.
 
However, if you need to return something, it's easy.
Just send it back to us to arrive within 21 days of receipt.
Simply parcel it up in the original packaging, address it to the address below and post it via your local Post Office.
 
PO Box 5222
Frome
BA11 9BW
No returns number required.

Be sure to include your name or postcode inside the parcel.
 
Exchanges are made on the same day of receipt.
Credits and refunds are processed within 24 hours of receipt.
 

Christmas Extended Returns Period

We all hope the gifts we buy for Christmas presents will be warmly received and successful.

However, if your gift didn't hit the spot, we operate an extended returns policy to cover the Christmas shopping period.
 
Any products bought between 15th November and 23rd December can be returned to us by Monday 10th January 2022.
Apart from this extended period, the same conditions apply as detailed in our general Returns Policy.
 
This is a strict deadline and returns received after 10th January will not be refunded.