Returns Policy


When you receive your order, we hope you are delighted with it and then we can rest easy.

However, if you need to return something either for exchange or refund, you can return it to us within 21 days from the day of receipt.
Items must be unworn, untarnished, unaltered and in the original packaging.

The return address is -
PO Box 5222
Frome
BA11 9BW

Please include your name and postcode inside the parcel.

We offer free shipping but the cost of return is borne by the customer.

Credits or refunds will be made to the original method of payment. These are processed within 48 hours of receipt and confirmed by email. 

We respectfully point out that no returns outside the 21 days returns period will be accepted.

Christmas Gifts.



To help you spread your Christmas shopping, we offer an extended returns period for the Christmas season.
Orders placed between Monday 6th November and Friday 22nd December can be returned by, but no later than, Friday 12th January.