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Testimonials

 
Here's just a recent selection of the unsolicited comments from our customers. We treat every customer with the utmost care and as you can see it shows!


Thanks so much. I am extremely impressed by your company, the personal touches and commitment to delight customers! I will spread the word that you are great to deal with.

S.B.Fleet


Booth and Booth is an excellent company from which to place orders. The range of attractive and appealing pieces is wide and unusual and of high quality. The website is very customer friendly and easy to navigate. The delivery service is second to none and items arrive in well packed and attractive boxes. I would highly recommend the company and its personal touch to its service throughout'.

Warm wishes

A K Liverpool



Iíve only just opened my order as I have been away, but just to say that itís super, thank you. The last time I bought a silver snake chain it was from a high street jeweller. It was twice the price, not as good, presented in a plastic bag and took three weeks to arrive on order!

I shall recommend you to anyone I know looking for silver jewellery.

P M Brentford


I changed my mind and decided to go for the snake chain with balls!   I'd already had my eye on it and decided to go for this one because it's shorter than the box chain that I emailed you about.
I am absolutely delighted with it!  It is perfect for what I want which is to layer it with other necklaces.
Joan everything about your business is top notch!  Great communication - lovely packaging - speedy delivery - fab prices!  
I've bought from you before and I know I'll be back for more!
Many thanks for a beautiful chain and an excellent service.
Thank you for a wonderful service and the necklace was just perfect. 

J Franklin London


Thank you for a wonderful service and the necklace was just perfect. 

A Dunning Cheshire


Received the order earlier today and I am delighted with the bracelet. I am writing this in the home of leather bracelets here in Spain but when I saw your product it was far ahead on size, colours and the overall design. And the general feel of quality puts it in a league of it's own. Add that to faultless order administration and shipment, then the only thing that need concern you re the Spanish is on the football front - jewellery: you are streets ahead. 

P O'K Spain

I cannot praise the customer service and quality of the product enough. The owner was so helpful when I rang her for advice . I couldn't decide which chain would suit the pendant I already had and with her help we narrowed it to two. They both arrived the next day in lovely presentation boxes. The quality of these were superb . I kept one and returned the other . Royal Mail didn't make the special delivery I had paid for so the owner even emailed me with the phone number to claim my postage back from Royal Mail ! I will definitely shop here again....its five star quality and service...something rarely found these days

L Elliott, Co. Durham

I recently purchased a gift for a friend from Booth and Booth. The item arrived promptly and was exactly as described, but unfortunately wasnít suitable for my friend and had to be returned. I received the refund immediately, and Joan was extremely helpful and kept me informed throughout. I cannot praise this personal service highly enough, thank you..

J Smith, Hampshire


I would like you to add this testimonial relating to one of the products I received today though the international postal system.The box chain necklace is a gift for my wife and I must admit that the quality of the item is first class. I would also like to thank Joan for her concerns in ensuring that your products meet the customers satisfaction. I have no hesitation in displaying your company business card on our expats club notice board.
Kind regards,

Mr Caley, Spain


 

I would like to express my delight upon receiving my moonstone necklace and earrings.  They were exactly as described.   Your attention to detail and customer service is of the highest standard and the personal touch appreciated.

 

Thank You

M C Southampton


I just thought I would let you know that the bracelet arrived perfectly this morning. It is gorgeous and the photos did not do it justice! As it is to be a 50th birthday present, I am sure that she will be equally as delighted as I am.


Looking forward to future purchases & have left the card where my husband can find it!! 


With kind regards and thanks for superb service,


C H Devizes


 
I received the necklace and bracelet just as you said and I'm delighted with them (even more importantly my partner is delighted!).  Thanks for providing such an excellent service and I particularly liked your personal email.  I originally bought a set from Links of London but was disappointed and returned them.  However, your web site was so easy to use and your products are of superior quality and much better value.

Regards

G W Currie Midlothian


I received my order yesterday and I am absolutely delighted with the purchase. I know it wasn't an expensive item but your service, communication and delivery was absolutely fantastic and I will certainly pass your details on to family and friends I will keep your details on hand for any future item I may wish to purchase.

Very many thanks.

K Hamilton, Renfrewshire


I cannot recommend Booth & Booth highly enough.  They took great trouble to ensure that my daughter received exactly the kind of ear-rings she wanted for her 30th birthday!  Their customer service is excellent, and with a personal touch that is very much appreciated. 

C. Harrison, Wakefield, West Yorkshire

I received my chain today. Shopping from your site is a very pleasant experience! I have just been reading some of the testimonials and I'm not surprised they're all so glowing....you really do deserve it! Your correspondence is fantastic, the quick delivery, your prices and last and best of all, the jewellery you sell is beautiful and excellent quality. Thank you very much.

J.F. Preston, Lancs

My daughter bought me a silver chain as part of my Christmas present. Unfortunately she ordered a 16 inch chain when I really wanted an 18 inch. She returned home to London immediately after Christmas - I live in the North-East. She had the order and delivery details in London and, to complicate matters further, travelled to Canada on 2nd January staying for most of January. I therefore emailed Joan at Booth and Booth asking if she could help. The next day I received a reply suggesting that I return the 16 inch chain along with coins for the difference in price regarding the 18 inch. This I did and received the replacement chain in a matters of days, having been kept in touch by email of the stages in the exchange process. Such wonderful customer service is a rarity nowadays - other businesses should take note. I am currently telling everyone about Booth and Booth! Thanks again

J.S. Durham City, Durham

I have made several purchases from this web site, all of which have been lovely and of high quality.  The photos don't do them justice.  Excellent customer service, which is hard to find these days.  I would highly recommend making a purchase.

L.L. Hebburn, Tyne and Wear

The chain is delightful, exactly as described, and the service excellent. I've bookmarked your firm for future occasions

Sally Patricia Gardner

Just a quick email to say thank you for a prompt and efficient service.    I placed an order for one item valuing less than £20.00 at 1415 on Friday 09.12.11 with standard delivery.  My goods were delivered at 1340 on Saturday 10.12.11.   Brilliant service and a very happy customer   Please convey my thanks to everyone concerned

S.B. Harrogate, Yorkshire

Just to let you know that I received my bracelet this morning. Thank you so much for your excellent service, the bracelet is lovely quality and good value for money.

M.B. Eye, Suffolk

I was absolutely delighted with the service from your company, it was first class all along the line. The jewellery was excellent, - exceeding my expectation. I would not hesitate to use  you again, and will certainly recommend to all my friends and family. Well done and many thanks.

J.B. Kettering, Northants.

Just received my latest order from yourselves. My order arrived first thing this morning and I had only ordered it p.m yesterday. I am very pleased with my purchase (a gift for my wife) as I am sure she will be. Keep up your excellent high standards, and I look forward to placing another order very soon.

J.B. Liverpool, Merseyside

Just a quick note to say how thrilled I am with the 3 mm snake chain I purchased recently.  It is perfect and moves like a dream, very fluid and comfortable to wear - the best chain I have purchased by far.  It feels lovely on the skin and shows off my pendants a treat.  Just goes to show you get what you pay for! P&P was reasonable and very quick.  Many thanks.

A.P. London

I cannot begin to express how delighted I am with the items I received. The earrings match perfectly to the bracelet that I had purchased from you previously. The ring and the pendant also match each other and all 4 items have the same hue, so can all be worn together if I want to go in for turquoise overload :) The items are simply stunning but then I should know that you guys won't disappoint. Your service is fantastic, even when I had to send the chain back, and the personal touch is really nice. To find a company where quality items and quality service are consistent, is pretty hard to find, so I want to say thank you for my shopping experience with you guys a total joy.

A.L. Ivor, Buckinghamshire

I would like to thank you for a most impressively efficient online shopping experience. Your site is elegant in its simplicity; the product photographs crystal clear and accurate; the purchasing process straightforward, rapid and comfortingly secure. My order reached me here in Spain just two working days after I placed it and the earrings are precisely the gift I was looking for. I have been involved in e-commerce since its very earliest days in Europe and now rely upon the internet for over 95% of my hotel's business. I can honestly say that Booth&Booth provided the best service I have encountered in nearly 20 years of online shopping. Add to all of the above the charming touches such as your personal "confirmation of despatch" email and the signed compliment slip enclosed with the order and frankly I cannot fault you. I have already begun to share your website address with friends and family. I wish you continued success for the future and particularly hope you have a prosperous year in 2010.

S.M. Valencia, Spain

What can I say, I feel as if I have known you such a long time and all due to the personal touch that you have applied to your business transactions, I can assure you that it makes all the difference and rest assured I will apprise friends and family of your wonderful products and efficient and courteous service. The pendants, earrings and 18" wheat chain were all very resplendent and the quality is second to none. As you know, after my first order I tried shopping around on other sites and in Newcastle City Centre for other items but nothing that I saw even came close to the pieces on your site. The packaging was very secure and all products arrived within 24 hours of my order having been placed, so a big "Thank you, and well done" to you.

D V Newcastle

I would like to thank you for your wonderful customer service and delightful products. Soon after I recieved the automated email confirming my transaction I recieved a personal email confirming that the order had indeed been properly recieved. The next day I recieved the jewellery I order in the morning post! I ordered a silver chain necklace, a garnet pendant and garnet earings. They are absolutely beatiful pieces of jewellery, and look just as shown on your website - except for when they sparkle in the sunlight! I would not hesitate in ordering jewellery from your website again when the need arises and I would gladly recommend your site to friends.

S N, Greater London, London

Thank you very much for helping me to choose a suitable chain for my Labradorite pendent last week.   As you know, this was my first time purchase and I must say that I am absolutely delighted.  My Labradorite pendant together with the wheat chain arrived in less than 24 hours and they are both absolutely gorgeous!  I am so impressed with the exceptionally high quality of your jewellery and your 1st class Customer Service, that I just can't praise your Company enough.  I can honestly say, without any doubt, that I will be tempted back to your superb internet site time and time again.

J. C. Manchester

Thank you very much for the lovely bracelet. It is reallt lovely i had purchased it for a leaving prsent for my boss and she absouletly adores it thank you for the promt delivery aswell i will be definately reccomending you to friends and family .

A. G. London

Thank you so much for the pendant, it is beautiful, as is everything I have had off you

D. S. Staffordshire

The cufflinks arrived today, and they are just perfect. Thank you!

K. W. Florida USA

I would just like to say thank you for a) such wonderful customer service with the confirmation email and such rapid delivery and b) an absolutley gorgeous special piece of jewellery. It was for my sisters 30th birthday present and so obviously a very special gift is needed for such a ripe old age! And the necklace I got from you was absolutely perfect and she could not have been more happier with it. And the recommendation of the chain to go with it was spot on - it wouldn't have been my choice but after receiving the necklace and chain I am so very glad I took your word.   Thank you again for providing such a good service and product and all the best to you both, I will not hesitate in recommending your website.

E.M.,Warrington, Cheshire

Having been a buyer for more than 40 years for a major institution, I know how very rare it is nowadays to meet a company that operates with honesty and integrity. To find also that the company sales people are both knowledgeable about their subject and friendly is a boon indeed. Everything I have purchased from you has been of high quality and unobtainable elsewhere. I hope to do business with you for years to come. All who have received your jewellery have been totally delighted.

I.S. London, London

I just wanted to let you know that I am absolutely delighted with the bracelet. Thank you very much for such great service and low cost postage. I most certainly will pass on your details to my friends.

K.L. Bicester, Oxon

Just to let you know I received the earrings today. They are absolutely beautiful and I am extremely impressed with your service. I shall certainly be recommending you and your jewellery,

B. M. C., Gatehead, Tyne & Wear

Just a note to say thank you very much for sending the earrings so promptly they arrived this morning at 10.00am and look even nicer than the photograph. I was struggling to find quality earrings with garnets in & your selection was the best, my only problem was which ones to choose.

G.T. York, Yorkshire

I just thought you would like to know that I received the earrings safely and that they are quite lovely.  They are gift for a rather discerning person who loves jewellery and they will be absolutely perfect.   I found your website purely by surfing the web Ė I now know where to come for my own purchases.   Thank you for dealing with my order so quickly and efficiently.

N. S., Coulsdon, Surrey

Just a note to let you know that the turquoise necklace and earrings arrived safely this morning.  I was very pleased with the quick delivery.   The necklace in particular is quite stunning and I am sure will attract many comments.  I am very pleased with them both.  They are very subtantial items and the quality is obvious.   Thank you for your excellent service

H. M C., Huddersfield, Yorkshire

Thank you for your email - pendant and earrings arrived this morning as promised.I am delighted with both items. The description and photographs do not do them justice. With the quality of the pieces and prompt service I can see me becoming a regular customer! Many thanks

K.G. Neston Cheshire

The earrings arrived today (Jess Aqua Chalcedony drops) -- they are just exquisite!  
EXACTLY what I wanted exactly and  as described.  
I'm very happy with this purchase, with the speed of delivery and with the lovely little box in which they were packaged.  (You can quote me!)
C.L. London

Just to confirm the earrings arrived today. They are excellent. May I just say that the whole shopping experience with Booth and Booth is a pleasant one. Unique in the respect that you take time to pesonally thank your customers. It is much appreciated. I will indeed be passing your details to my friends. Many thanks 

J.L. Dunbar East Lothian

I have just received prompt delivery of the black onyx droplet earrings and 2 silver chains that I bought from your website a couple of days ago. The quality and style of your jewellery is just stunning, and my jewellery arrived when you said it would arrive, and you didn't charge me for the delivery. Where have you been all my life? No more wondering what to buy those hard to buy for people at Xmas and birthdays now. I WILL BE BACK.

A.G. Ashton-under-Lyne, Lancs

I received my larimar pendant and chain today. I wasn't expecting to receive it so soon but I am glad I did. The heart pendant is beautiful. I love the pattern and the colour. This is the nicest larimar heart pendant I saw on the internet. Larimar is my favourite stone. It reminds me of the carribean ocean. I will definitely buy more jewellery from you. Thanks for the great service.

G.G. Quebec, Canada

Thanks so much for the extremely prompt delivery of my three bracelets! For once I actually received something that completely lived up to my expectations and resembled the product I had ordered in both looks and quality! I will definitely use your website again for gifts!

K.W. Southampton, Hants

I had been scouring the internet for a specific item of jewellery and found Booth and Booth quite by accident. A very happy accident it turned out to be! They had exactly what I wanted. I was immediately contacted about my purchase with thanks for my custom, which was fantastic and made me feel very special. I received the earrings within 2 days and was absolutely thrilled with the quality and style....much better than any shop bought ones. Cannot recommend Booth and Booth highly enough to anyone reading this.....you will not be disappointed! Thank-you for helping me achieve the perfect finishing touch for my wedding day!!

S.R. Durham

Just wanted to say a huge thank you for such great service and an even bigger thank you for the most gorgeous chain I now have in my silver collection.

H.U. Slough, Berkshire

I am so impressed with your personal and very quick service. The earrings and bracelet arrived this morning and they are just perfect birthday presents.   Thank you so much, I shall certainly recommend you.

P. M. F., Ilmington, W Midlands

Just wanted to give you some feedback!   FANTASTIC!   The gift arrived the following day, in perfect condition, and looked exactly like the photo on your website.  I was absolutely thrilled and will definitely be using you again in the future.

M. T., London, London

Lovely to buy from you again! Lynda-Jane received her necklace last Tuesday, but only opened it this morning, her 21st birthday. She has sent me a text saying it's 'amazing,so pretty, wonderful'. She's had a look at the website so you may have a new customer. I'd like to add my own thanks for your wonderful service-as always- and for the most stunning gemstone jewellery I've seen, all at such competitive prices. Your jewellery never fails to please and I wish you many more successful years in business.

S. N., Bangor, County Down